https://help.42stores.com/ Site dédié à la documentation techniques de la solution E-Commerce 42Stores. De nombreux tutoriels et fiches explicatives pour maîtriser votre site. fr Thu, 30 Apr 2026 12:09:57 +0200 http://blogs.law.harvard.edu/tech/rss Dotclear https://help.42stores.com/post/tableau-de-bord-vos-premiers-pas urn:md5:4cea3a4b1cff1ee6eaf73ddcfac630e9 Thu, 13 Aug 2015 15:43:00 +0200 Antonin Votre tableau de bord <p>Vous venez de cr&eacute;er votre site et vous souhaitez d&eacute;couvrir en d&eacute;tails toutes ses fonctionnalit&eacute;s ? Ce guide est l&agrave; pour vous pr&eacute;senter toutes les subtilit&eacute;s de votre nouvelle boutique E-Commerce !&nbsp;</p> <h2>Ce que vous allez apprendre ...</h2> <ul style="color: rgb(10, 20, 29); font-family: 'Helvetica Neue', Helvetica, 'DejaVu Sans', 'Lucida Grande', 'Lucida Sans Unicode', Arial, sans-serif; font-size: 12px; line-height: 18px;"> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/#lesbases">D&eacute;couvrir votre tableau de bord, section par section</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/#lesbases">Apprendre les bases pour bien avancer</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/#juridique">D&eacute;couvrir l&#39;aspect juridique li&eacute; au E-Commerce</a></li> </ul> <h2>Avant de commencer : une question, un probl&egrave;me ?</h2> <p>Notre &eacute;quipe est toujours pr&eacute;sente pour r&eacute;pondre &agrave; toutes vos interrogations. Nous sommes joignables du lundi au vendredi de 8h45 &agrave; 18h00 directement sur support@42stores.com ! Il n&#39;est pas rare que nous r&eacute;pondions &agrave; une question dans l&#39;heure o&ugrave; elle a &eacute;t&eacute; pos&eacute;e. &nbsp;</p> <h2 id="lesbases">Votre interface d&#39;administration, tableau de bord ou &quot;back-office&quot;</h2> <p>Toute la documentation pr&eacute;sente sur ce site portera sur l&#39;interface situ&eacute;e au centre de votre tableau de bord. Le menu pr&eacute;sent sur la gauche fait principalement office de raccourci une fois l&#39;interface ma&icirc;tris&eacute;e. La premi&egrave;re &eacute;tape va &ecirc;tre de vous familiariser avec votre tableau de bord.</p> <p><img alt="Capture_d_ecran_2015-08-10_a_12.19.59.png" src="https://help.42stores.com/pub/2015/08-images/Capture_d_ecran_2015-08-10_a_12.19.59.png" style="margin:0 auto;display:block;" /></p> <p>Divis&eacute;e en trois <strong>parties essentielles</strong>, nous allons voir quelles fonctionnalit&eacute;s offre chaque section.&nbsp;</p> <div class="bulle bordered backgrounded">Avant de continuer ...</div> <div class="bulle bordered backgrounded">Avant de vous lancer dans la d&eacute;couverte de toutes les fonctionnalit&eacute;s de votre site E-Commerce, il est recommand&eacute; de jeter un oeil &agrave; deux outils qui vont s&#39;av&eacute;rer &ecirc;tre essentiels pour la bonne compr&eacute;hension de tout ce qui va suivre. Ces outils ne sont rien de plus que votre <strong><a href="https://help.42stores.com/post/l-editeur-de-texte">&eacute;diteur de texte</a></strong> et le <strong><a href="https://help.42stores.com/category/contenus/gestionnaire-de-medias">gestionnaire de m&eacute;dias</a></strong> ! Prenez le temps de comprendre leur fonctionnement, ils vous seront indispensables.</div> <h3>La section E-Commerce</h3> <p><img alt="Capture_d_ecran_2015-08-05_a_15.10.04.png" src="https://help.42stores.com/pub/2015/08-images/Capture_d_ecran_2015-08-05_a_15.10.04.png" style="margin:0 auto;display:block;" /></p> <p>La section <strong>E-Commerce</strong> vous permet de g&eacute;rer vos commandes, votre catalogue (produits, cat&eacute;gories, marque, fournisseur, crit&egrave;res de d&eacute;clinaisons), filtres de recherche :&nbsp;</p> <ul style="color: rgb(10, 20, 29); font-family: 'Helvetica Neue', Helvetica, 'DejaVu Sans', 'Lucida Grande', 'Lucida Sans Unicode', Arial, sans-serif; font-size: 12px; line-height: 18px;"> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>G&eacute;rer vos commandes</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/comment-gerer-ses-commandes">Consulter et g&eacute;rer vos commandes</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>G&eacute;rer vos produits et cat&eacute;gories</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/category/catalogue/creer-et-gerer-ses-produits">Cr&eacute;er des produits simples, produits d&eacute;clin&eacute;s</a>&nbsp;</li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/creer-et-gerer-ses-categories">Cr&eacute;er des cat&eacute;gories</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Ajouter/Modifier vos attributs et crit&egrave;res de d&eacute;clinaison</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/creer-et-utiliser-des-attributs">G&eacute;rer vos attributs et criti&egrave;res de d&eacute;clinaison</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>G&eacute;rer vos fournisseurs et marques</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/creer-une-marque">Cr&eacute;er vos marques</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/creer-un-fournisseur">Cr&eacute;er vos fournisseurs</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Exporter et mettre &agrave; jour votre catalogue</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/mettre-a-jour-son-catalogue">Mettre &agrave; jour son catalogue</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;">Export et guides d&#39;achats</li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Filtrer votre navigation &agrave; facettes</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/configuration-de-la-recherche-avancee-et-des-filtres">Filtres de recherches</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Animer votre site via des outils de Marketing&nbsp;</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/gerer-ses-codes-remises">Cr&eacute;er des codes remises</a></li> </ul> </li> </ul> <p><img alt="Capture_d_ecran_2015-08-05_a_15.10.46.png" src="https://help.42stores.com/pub/2015/08-images/Capture_d_ecran_2015-08-05_a_15.10.46.png" style="margin:0 auto;display:block;" /></p> <p>La section <strong>Contenu&nbsp;</strong>se focalise sur le contenu de votre blog, votre gestionnaire de m&eacute;dias ainsi que le contenu de votre page d&#39;accueil, page contact.</p> <ul style="color: rgb(10, 20, 29); font-family: 'Helvetica Neue', Helvetica, 'DejaVu Sans', 'Lucida Grande', 'Lucida Sans Unicode', Arial, sans-serif; font-size: 12px; line-height: 18px;"> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Mettre &agrave; jour et modifier sa page d&#39;accueil</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/l-editeur-de-page-d-accueil">G&eacute;rer et modifier sa page d&#39;accueil</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>G&eacute;rer son blog</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/ecrire-un-billet-de-blog"><span style="line-height: 20px;">R&eacute;diger un article de blog</span></a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Gestion de vos images et documents</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/le-gestionnaire-de-medias">Le gestionnaire de m&eacute;dias</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Les contenus</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/ajouter-des-champs-%C3%A0-sa-page-contact">La page contact</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/tag/bloctexte">Les blocs textes</a>&nbsp;(Petits blocs de contenu (image, texte) accessibles dans &quot;<strong>Tous les contenus</strong>&quot;, ils peuvent &ecirc;tre utilis&eacute;s &agrave; plusieurs endroits)</li> </ul> </li> </ul> <p><img alt="Capture_d_ecran_2015-08-05_a_15.10.57.png" src="https://help.42stores.com/pub/2015/08-images/Capture_d_ecran_2015-08-05_a_15.10.57.png" style="margin:0 auto;display:block;" /></p> <p>La section <strong>Configuration</strong>,&nbsp;quant &agrave; elle, s&#39;oriente sur la personnalisation visuelle et fonctionnelle de votre site. Elle permet la personnalisation des styles, des textes, des images, la mise en place de widgets, mais permet &eacute;galement la configuration de m&eacute;thodes de paiements, d&#39;exp&eacute;dition, de retrait.&nbsp;</p> <ul style="color: rgb(10, 20, 29); font-family: 'Helvetica Neue', Helvetica, 'DejaVu Sans', 'Lucida Grande', 'Lucida Sans Unicode', Arial, sans-serif; font-size: 12px; line-height: 18px;"> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"> <h4>Modifier l&#39;apparence de son site</h4> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/personnaliser-le-header-entete-de-son-site">Haut de page&nbsp;</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/le-menu-horizontal">Le menu horizontal</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/modifier-son-footer-pied-de-page">Pied de page</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/les-widgets-en-details">Les Widgets</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><strong>Modifier le colonnage, les textes et images</strong> <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/gerer-son-theme-et-son-colonnage#PersoColo">Le colonnage</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/gerer-son-theme-et-son-colonnage">Choisir son th&egrave;me</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/category/ergonomie-et-apparence/personnaliser-son-theme">Personnaliser ses textes</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/gerer-son-theme-et-son-colonnage#PersoStyle">Personnaliser ses styles</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/affichage-de-la-liste-des-produits">Liste des produits</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;">Modifier les informations, cr&eacute;er un acc&egrave;s <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/ajouter-un-compte-utilisateur-a-son-site">Cr&eacute;er un compte utilisateur</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/les-alias-d-url">Cr&eacute;er des redirections</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/titre-du-site-affichage-du-titre-sur-les-pages">Modifier le titre du site, les informations pr&eacute;sentes sur vos factures</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/activer-son-message-d-alerte-pour-la-presence-de-cookies">Activer l&#39;avertissement sur la pr&eacute;sence de cookies</a></li> </ul> </li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;">G&eacute;rer les informations de paiement, livraison <ul> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;">Ajouter une m&eacute;thode de paiement</li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/retirer-une-methode-de-paiement">Supprimer une m&eacute;thode de paiement</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/gerer-la-tva-de-ses-produits">G&eacute;rer la TVA et les taxes</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/ebp-comptabilit%C3%A9">EBP comptabilit&eacute;</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/module-d-expedition-et-frais-de-transport">G&eacute;rer la livraison et les exp&eacute;ditions</a></li> <li style="font-size: 13px; list-style-type: none; padding-left: 15px; line-height: 20px; background-image: url(https://help.42stores.com/admin/index.php?pf=elearning/img/puce.gif); background-position: 0px 6px; background-repeat: no-repeat;"><a href="https://help.42stores.com/post/point-de-retrait">Le point de retrait</a></li> </ul> </li> </ul>